Seems about time I write yet again to the Man incharge of this mess and the one with the power to change the course of direction.
The points I have make are
I still have not had the access code to be able to either open or see whats on the USB drive sent which according to #Barclays contains all the answers.....
I've still not had an answer to my offer to settle this matter within the recommendations to #negotiate as laid out in the #Ombudsman's finding
I have no idea who is handling my claim anymore, now as they've all disappeared, which raises a few other questions in the field of #customerservice and #customerexpirience
I've not had any help as promised by their last representative in our last #customercommunication
I was told my case was is being moved to the special customer help support desk, after 14 years it seems strange that this is happening now and I did ask why....? But no answer was forthcoming
Let see what this brings to the surface, after all the whole problem is of their making, "they" #barclays #debanked me, broke whatever contract existed between us and caused the whole #mess. #they #barclays claim they are the #victim yet #they #barclays refuse to answer.... #customerservice my arse....
#Venkatakrishnan #venkat #ceobarclays an answer would be nice.... #thisisme #lifeatbarclays #mortgageprisoner
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