Barclays serving the people since 1690, formed by some Quakers who thought they would be doing good. Helping folks well things have moved on since then... but the 24 hours 7 days a week help line hasn't answered me for the last 6 months... so much for technology.... Along the way we've had all manner of little adventures and #BarclaysBank has evolved in the 10+ years into the modern lean business.... So so we're told.... I've been expiriencing this sleek elegant machine in action. I've had to marvel at the precision manoeuvres its done to avoid talking to me....
So after getting nowhere for 10 years of asking some pretty simple questions we're reached a new and interesting spot...
4 pages none of which answer my questions, a brochure to tell me if I don't like it to contact the ombudsman. Who's already found in my favour, on the matter... and that's it...
Not asnwering my questions is a problem, not following the recommendation of the Ombudsman is a problem, using silence as weapon is a problem. However if your #barclays it's not a problem it's just the way business gets done...
I have regretted the day I walked into the branch when we opened our account. The Barclays claims handler who's been dealing with this counldn't answer the simple question I posed "Should I be affraid of Barclays, or should Barclays be affraid of me?"
What an asolute shower these people are, no answers and no negotiations. Do they think this mess is gonna clear itself up..?
The ombudsman is at a loss, the recommended negotiations....
The Information Commissioners Office can't grasp why Barclays won't comply
My MP was upset cos they ignored him, but he did ask the same questions and as a member of parliament... he thought he'd get an answer...
Wonder if I should write to the KIng about this..?
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